Shipping policy

Last Updated: January 15, 2026

BRAVYA is committed to delivering your order with good quality packaging within the given time frame. We ship throughout the week, except on Sundays and public holidays. To ensure that your order reaches you in good condition and in the shortest span of time, we ship through reputed courier agencies only.

Where Do We Ship?

We ship PAN India catering to over 27,000 pin codes across the country. However, there may be some PIN codes that may not be serviceable by our shipping partners. If your location is not serviceable, you will be notified at the time of order placement or checkout.

How Long Does Shipping Take?

Order Processing:

  • Orders are dispatched within the next working day of placing your order.

Delivery Timeline:

  • Orders are usually delivered within 3-5 business days from the date of dispatch.
  • However, it is possible that your delivery may arrive sooner or take longer than this timeframe, depending on your location and other factors beyond our control.

Delivery Address:

  • Delivery of all orders will be duly done to the shipping address mentioned by you at the time of placing the order.
  • Please ensure that you provide the correct and complete shipping address to avoid delivery delays.

How Is My Order Shipped?

Your order will be handpicked and carefully packed from our warehouse or partner warehouses. Once it is packed, one of our shipping partners will pick up the package for delivery.

Tracking Your Order:

  • You will be notified of the tracking details via SMS and/or email to the contact information provided at the time of order placement.
  • The delivery partner will get in touch with you when they have arrived at the address mentioned by you.

What If the Product Is Received in Damaged Condition?

If you think you have received the product in a damaged condition, please contact our customer care immediately:

Email:braviaessentials@gmail.com

When contacting us, please mention:

  • Your Order ID
  • A detailed description of the damage
  • Clear images of the condition in which you received the product

We will review your complaint and take appropriate action to resolve the issue as quickly as possible.

Shipping Delays

While we make every effort to ensure timely delivery, please note that:

  • Delivery times are estimates and not guaranteed
  • We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or events outside our control
  • During peak seasons or sale periods, deliveries may take longer than usual

Failed Delivery Attempts

If the delivery partner is unable to deliver your order due to:

  • Incorrect or incomplete address
  • Recipient unavailable at the delivery address
  • Refusal to accept delivery

The package will be returned to our warehouse. In such cases, you may be required to pay additional shipping charges for redelivery or you may request a refund as per our Refund Policy.

Shipping Charges

Shipping charges, if applicable, will be displayed at the time of checkout before you confirm your order. We may offer free shipping on orders above a certain value or during promotional periods.

International Shipping

Currently, BRAVYA ships only within India. We do not offer international shipping at this time. We will update this policy if international shipping becomes available in the future.

Contact for Shipping Queries

For any questions or concerns regarding shipping, please contact us:

Email:braviaessentials@gmail.com
Business Hours: Monday to Saturday (excluding public holidays)
Address: 3rd floor , No 9 Mahapragya Karnic Road, Bangalore - 560004, Karnataka, India

Governing Law and Jurisdiction

This Shipping Policy is governed by and construed in accordance with the laws of Karnataka, India. Any disputes arising from or relating to this policy shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India.

EpicX Ventures - BRAVYA
Delivering care to your doorstep